Privacy Policy

SharedCharter Privacy Policy

Last Updated September 1, 2020

Intro/Scope

SharedCharter Inc. (“SharedCharter,” “we,” “our,” and/or “us”) values the privacy of individuals who use our website at www.SharedCharter.com, along with our related websites, networks, applications, and other services provided by us (collectively, the “Service”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from users of the Service (“Users”), including users searching for a seat on a chartered flight (“Passengers”), charter brokers (“Brokers”) and licensed direct air carriers (“Operators”) By using the Service, you agree to the collection, use, and disclosure of your information and other procedures described in this Privacy Policy. Beyond the Privacy Policy, your use of the Service is also subject to our Terms of Service www.SharedCharter.com/terms-of-service If you are a Broker, then the use of the Service is additionally subject to the Broker Terms of Service www.SharedCharter.com/broker-terms-of-service, If you are an Operator, then the use of the Service is additionally subject to the Operator Terms of Service, www.SharedCharter.com/operator-terms-of-service.

Information We Collect

We may collect a variety of information from or about you or your devices from various sources, as described below.

  1. Information You Provide to Us.

Registration Information. If you sign up for an account on the Service, we ask for information such as your name, telephone number, address, and email address.

Flight Information. We collect the planned or proposed flight information that you submit to the Service to provide a flight database to other Users.

Communications. If you contact us directly, we may receive additional information about you. For example, if you contact our customer support, we may receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.

  1. Information We Collect When You Use the Service.

Location Information. When you use the Service, we can infer your general location information, for example by using your internet protocol (IP) address.

Device Information. We receive information about the device and software you use to access the Service, including IP address, web browser type, operating system version, and device identifiers.

Usage Information. To help us understand how you use the Service and to help us improve it, we automatically receive information about your interactions with the Service, like the pages or other content you view, the searches you conduct, and the dates and times of your visits.

Information from Cookies and Similar Technologies. We and third party partners collect information using cookies, pixel tags, or similar technologies. Our third party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service.

Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

How We Use the Information We Collect

We use the information we collect:

  • To provide, maintain, enhance, and improve the Service;
  • To understand and analyze how you use the Service and develop new products, services, features and functionality;
  • To communicate with you, provide you with updates or other information relating to the Service, provide you with information that you request, respond to comments and questions, and otherwise provide customer support;
  • For marketing and promotional purposes, such as developing and providing promotional materials that we think may be relevant, valuable, or otherwise of interest to you;
  • To detect, prevent, and address fraud and other trust and safety issues that may arise;
  • For compliance purposes, including enforcing our Terms of Service and other legal rights, complying with applicable laws and regulations, and responding to legal process and requests from governmental agencies, such as a court order or subpoena; and
  • For other purposes for which we provide specific notice at the time the information is collected.

How We Share the Information We Collect

Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of the Service.

Marketing. We do not rent, sell, or share information about you with nonaffiliated companies for their direct marketing purposes, unless we have your permission.

Sharing Between Users. You may choose to send messages to other Users who may share your desired flight itinerary. If you choose to send messages to other Users through the Service, we may share that information with such Users. If you request to join a flight, then we may share your contact information with other Users who will share or coordinate the itinerary for such flight.

 

As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Service.

 

Merger, Sale, or Other Asset Transfers. We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets. The use of your information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.

Consent. We may also disclose your information with your permission.

Third Parties

The Service may contain links to other websites, products, or services that we do not own or operate.  We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.

Security

We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.

Children’s Privacy

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of the Service is directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at carl@sharedcharter.com.

International Visitors

The Service is hosted in the United States and intended for visitors located within the United States. If you choose to use Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to the Service, you consent to such transfer, storage, and processing.

Update Your Information or Pose a Question

You can update your account and profile information or close your account through your profile settings. If you have questions about your privacy on Service or this privacy policy, please contact us at carl@sharedcharter.com.

Changes to this Privacy Policy

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through Service, we will notify you through Service, by email, or other communication.

Contact Information

If you have any questions, comments, or concerns about our processing activities, please email us at customerservice@sharedcharter.com or write to us at 6995 NW 27th Ave, Boca Raton, FL 33496.